Toyota

all weather floor liners/all weather cargo

carpet floor mats/cargo mat

fabric/SofTex seat trim

50 state emissions

color keyed overfenders

premium paint

electric motor

14" Toyota Audio Multimedia

heated front seats

single speed transmission

235/60R18 all-season tires

18" alloy wheels with covers

Wind Chill Pearl

Sport Utility

XLE Plus

Individual


APR Subvention Cash

Eligible Vehicles
New, and untitled eligible vehicles from dealer stock, including demonstrators with 20,000 miles or less. Certain vehicles may not be eligible in all States.

Customers must:
1. Be approved for financing by TFS.
2. Finance or Lease an eligible vehicle through a participating Toyota Dealer and TFS.
3. Sign and Complete the Subvention Cash Form.

Program Compatibility
Refer to your Special APR/Lease Program announcement for program compatibilitydetails.
Standard APR/Lease contracts are NOT compatible for this program. 
This program is NOT compatible with Customer Cash.

PROGRAM GUIDELINES:
Customer purchasing or leasing a new, unused and unlicensed, from dealer’s ground stock inventory and utilizing a subvened APR or lease financing offered through Toyota Financial Services (TFS) to finance/lease the vehicle are entitled to Subvention Cash if they meet the following conditions:
1.Customer is using subvened APR or subvened lease financing offered through Toyota Financial Services (TFS) (i.e. offer is not good with customer cash offers or retail financing done with financial institutionsother than TFS)
2.Contract Date and retail date on the RDR are within the same program period.
3.APR Contract term is less than or equal to 60 months (unless otherwise stated)
4.Amount is being applied as a non-cash credit to the amount being financed (i.e. no payments will be made directly to consumers)


Toyota Specials-NY


Lease Subvention Cash

Eligible Vehicles
New, and untitled eligible vehicles from dealer stock, including demonstrators with 20,000 miles or less. Certain vehicles may not be eligible in all States.

Customers must:
1. Be approved for financing by TFS.
2. Finance or Lease an eligible vehicle through a participating Toyota Dealer and TFS.
3. Sign and Complete the Subvention Cash Form.

Program Compatibility
Refer to your Special APR/Lease Program announcement for program compatibilitydetails.
Standard APR/Lease contracts are NOT compatible for this program. 
This program is NOT compatible with Customer Cash.

PROGRAM GUIDELINES:
Customer purchasing or leasing a new, unused and unlicensed, from dealer’s ground stock inventory and utilizing a subvened APR or lease financing offered through Toyota Financial Services (TFS) to finance/lease the vehicle are entitled to Subvention Cash if they meet the following conditions:
1.Customer is using subvened APR or subvened lease financing offered through Toyota Financial Services (TFS) (i.e. offer is not good with customer cash offers or retail financing done with financial institutions other than TFS)
2.Contract Date and retail date on the RDR are within the same program period.
3.Lease Contract term is less than or equal to 36 months (unless otherwise stated)
4.Amount is being applied as a non-cash credit to the amount being financed (i.e. no payments will be made directly to consumers)



Customer Cash

TERMS AND CONDITIONS:
1.Offer valid on all eligible purchases and leases on or after the eligible dates specified on  the first page of coupon.
2.Offer valid on any new, unused and unlicensed, vehicle (as specified on page one) purchased out of dealer’s ground stock inventory (Category “G”) during the program period and registered with the appropriate state motor vehicle department. Fleet purchasers are excluded.
3.Must be 18 years of age and have a valid driver's license.
4. If the certificate is to be used toward a down payment, the Customer must tender the signed certificate to the Dealer for processing.
5.If the Customer elects to receive the Cash Back Offer in cash, Customer and Dealer must complete and validate this certificate by filling in the appropriate information and signing where indicated.
6.Applications for cash payments must be received at Toyota Motor Sales, U.S.A., Inc. on or before : Deadline.           
7.Offer void where prohibited.
8.Only the original signed certificate will be honored. Mechanical reproductions or facsimiles are not valid.
9.Ineligible sales:
•All category “J” car and truck sales.
•All TMS Special Purchase Program (Type Sales Code 02) car and truck sales.
•Vehicles reported sold during the program period and subsequently rolled back.
•Vehicles sold in violation of Toyota’s export policy.
•Vehicles traded from one dealership to another are ineligible for the trading (sending) dealership.
•All vehicles sold to conversion companies.
•Vehicles sold to a broker, used-vehicle dealer, or any other reseller that are not delivered to the ultimate consumers during the program period.
•Vehicles that are not officially registered with the appropriate state motor vehicle department.
•Vehicles utilizing dealer or other similar plates which preclude the need to register the individual vehicle with the appropriate state motor vehicle department
•Vehicles placed in dealer demo service.
•Vehicles purchased through authorized Toyota auctions.
•For Sales/Travel contests, sales of more than 20 vehicles of the same series/model to any one account in the same program month

The following sales will be ineligible unless explicitly approved by Toyota Motor Sales, USA, Inc.
•Vehicles registered to any Toyota distributor or dealership or to any business corporation in which any Toyota distributor or dealership has ownership interest
•Vehicles sold to a Distributor-owned or Dealer-owned rental company.
•Sales of more than 20 vehicles of the same series/model to any one account in the same program month
•This offer is paid for by TMS and may not be used in conjunction with other TMS or Toyota Motor Credit Corporation offers.
•All certificates are subject to audit. Any rollback or invalid certificates will be charged back to the selling Dealer.
•All matters of program eligibility and qualification will be conclusively resolved by Toyota Motor Sales, U.S.A., Inc.
•Toyota Motor Sales reserves the right to change product specifications at any time without incurring obligations.
•One coupon per retail transaction.




Customer Cash-NY

Eligible Vehicles
New* and untitled from dealer stock, including demonstrators with 20,000 miles or less. Certain vehicles may not be eligible in all States. Please refer to the New York Region Incentive Announcement for specific model eligibility.
*New and unlicensed non-J carried in dealership ground stock inventory that are sold and reported (RDR'd) to the ultimate consumer during the program period and registered with the appropriate state motor vehicle department.

Eligible Dealers
All participating Toyota dealers serviced by the TMNA New York Region. Customer Eligibility

Customers must:
1. Be approved for financing by TFS.
2. Finance an eligible vehicle through a participating Toyota Dealer and TFS.
3. Sign and Complete the TFS Cash form. Program Compatibility
Please refer to the New York Region Incentive Announcement for compatibility.

Not compatible/stackable with Customer Cash.
Not compatible with VSPP.

Maximum Terms
Standard Retail: Up to 84 months; Standard Lease: Up to 60 months Eligible Tiers

Tier 1+ through Tier 7 Dealer Participation
Dealer participation eligibility is driven by program rate type (standard or subvened and retail
or lease). Please refer to the applicable rate letter for full participation eligibility details. TFS STD Rate Cash Amount
Please refer to the New York Region Incentive Announcement for eligible terms and tiers.
The iPlus consumer cash form will auto-populate with eligible incentives selected by the dealer.

Additional Notes
• TMS (HQ) will reimburse the dealer for the TFS APR (retail) or TFS Lease Cash once the following is completed.
1. Dealer submits the Incentive Application (IA) and RDR.
2. An eligible standard rate contract is booked by TFS
3. The retail date on the RDR and Contract date are within the incentive period
• Reimbursements will be done through the iPlus system – via ACH or check (depending on what the dealer is signed up for).
• Payments will be processed weekly and available to reconcile via Incentive Status Portal (ISP) on Dealer Daily.

TFS Standard Lease Cash Program-Lease - NY

Toyota Financial Services (TFS), in partnership with Toyota Motor North America (TMNA), is pleased 
to announce the 2026 Q1 MY26 bZ Lease Loyalty Program!

Program overview:
•  For offers and program guidelines for vehicles other than MY26 bZ, please refer to FSB# 2026-002 
2026 Q1 Toyota Lease Loyalty Program.
• Program dates February 3, 2026 through March 2, 2026
• Lease maturities from 1/6/2026 through 6/30/2026 (eligible maturities are listed below)
•  Certificates will be issued with a unique offer ID/certificate number LOY-Q126-xxxxxx
•  Mail offer distributed on 1/6/2026, e-mail communication distributed on 1/6/2026
•  List of eligible customers with a unique offer ID/certificate number will be loaded in 
Signal.
•  Rebate offer is transferable within the same household. Limit one (1) certificate per 
transaction.
•  Please note that the offer(s) available is what is in market at the time of sale and for 
vehicles delivered out of dealer ground stock inventory. Toyota does not guarantee past or future 
incentives.
•  PLEASE SEE PAGE 3 for NEW AND IMPORTANT RouteOne instructions
As long as the customer has a valid 2026 Q1 Lease Loyalty Certificate or e-mail version of the 
certificate the offer must be honored. The customer is assigned a unique customer offer 
ID/certificate number and is eligible as long as it has not been redeemed or expired.
Please review the attached program guidelines for complete details. Should you have any additional 
questions concerning customer eligibility or contract questions, please contact your ASM at your 
designated TFS Experience Center (EC).


 Effective Date 
Effective February 3, 2026 through March 2, 2026. Lease/Retail agreements must be dated no later 
than March 2, 2026, and must be processed by TFS by April 1, 2026.


Maturity Range
Eligible targeted lease maturities (see below) with an original or revised contract maturity date 
between January 6, 2026 and June 30, 2026 will receive a Q1 2026 Toyota Lease Loyalty certificate 
(with a unique customer offer ID/certificate number) via direct mail or email (depending on 
customer privacy selection).

Eligible maturities: All Toyota maturities


Customer Eligibility
1. Qualifying lessees will receive a unique Lease Loyalty Certificate offer (lessees that filed 
bankruptcy over the course of their existing lease are excluded from this program). Lessee remains 
obligated to pay all remaining monthly payments and any outstanding fees and charges according to 
the terms and conditions of their current TFS contract.
2. To redeem the offer, customers must:
A. Obtain credit approval to lease or finance a New MY26 bZ (excluding MY26 bZ Woodland) vehicle 
from dealer ground stock inventory and TFS during the program period.
B. Customer(s) from the original lease agreement must complete one of the following:
a. Submit their unique Q1 Lease Loyalty Certificate to the dealership, or
b. Provide the unique offer ID/certificate number to the dealership, or
c. Have the dealership confirm their eligibility & print the certificate from Signal, CSC or 
designated TFS Experience Center (EC)
C. Sign and complete the iPlus Incentive Acknowledgment Form
D. At least one customer* from the original lease agreement OR customer* from the same household 
must enter into a lease or retail agreement for a New MY26 bZ (excluding MY26 bZ Woodland) vehicle 
assigned to TFS.
*New customer must reside at the same address as that of the primary buyer from the original lease 
agreement.
*If Co-borrower resides at a different address from that of the primary buyer on the original lease 
agreement, they will not qualify for a Loyalty certificate on their own.
3. Customers may:
A. Return their current, open maturing lease vehicle within 30 days of their maturity date 
(Customer’s account must be paid in full to take advantage of the rebate offer).
B. Keep their maturing lease until their scheduled lease maturity date (No stipulation on customer 
buying out their existing lease).
?  Note: Customer is not required to turn-in their lease vehicle to take advantage of the rebate 
offer. However, customer must satisfy existing lease agreement obligations.
C. Transfer rebate within the same household*. Limit one (1) certificate per lease or finance 
transaction.

Maximum Terms
Retail contracts: up to 84 Months. Tiers 1+ through Tier 7* Lease contracts: up to 60 Months. Tiers 
1+ through Tier 7*
*Except where subvened offers are available, eligible tiers and terms apply

Eligible Dealers
All participating Toyota dealers serviced by a TFS Experience Center (EC) (TMNA New York Region & 
SET dealers are excluded).

Eligible Vehicles
Qualifying customers can finance or lease any new, unused and unlicensed** MY26 bZ [eligible model 
#s: 2870, 2872, 2873, 2880, 2882; excluding MY26 bZ Woodland #s 2860, 2861] vehicle (including 
demonstrators with 20,000 miles or less) that is from dealer ground stock inventory at the time of 
purchase or lease, which must be during the program period.

[For offers and program guidelines for vehicles other than MY26 bZ, please refer to FSB# 2026-002 
2026 Q1 Toyota Lease Loyalty Program.]

**New and unlicensed, non-J carried in dealership ground stock inventory that are sold and reported 
(RDR’d) to the ultimate consumer during the program period and registered with the appropriate 
state motor vehicle department.


Dealer Participation
Dealer participation eligibility is driven by program rate type (standard or subvened
and retail or lease). Please refer to the applicable rate letter for full participation eligibility 
details.

 Compatibility 
The MY26 bZ Lease Loyalty Rebate is redeemable on either Standard or Special
(subvened) TFS New MY26 bZ (excluding MY26 bZ Woodland) Lease or Retail contracts and is stackable 
with other TMNA incentive offers except for the 2026 Q1 Toyota Lease Loyalty Program and/or VSPP 
offers.             

2026 bZ Toyota Lease Loyalty Program - Feb


Eligible Vehicles
All New* Toyota vehicles, including untitled dealer demonstrators with 20,000 miles or less. (Note: 
Toyota Certified Used Vehicle (TCUV) are not eligible for the College Rebate Program)
*New and unlicensed non-J carried in dealership ground stock inventory that are sold and reported 
(RDR'd) to the ultimate consumer during the program period and registered with the appropriate 
state motor vehicle department.

Eligible Dealers
All participating Toyota dealers are eligible, excluding Toyota dealers in SET states and all 
Way360 dealers.

Customer Eligibility

To obtain the College Rebate benefits the customer must be (1) currently enrolled in an eligible 
degree program or be a graduate from an eligible school within the current Incentive period or 
within the two years prior* to the incentive period start date (2) provide proof of eligible degree 
status (3) provide proof of graduation all as defined below:
•  Eligible School/Degree Programs: An “eligible school” is an accredited school in the 50 United 
States, U.S. Virgin Islands or Puerto Rico. An “eligible degree” is defined as one of the following 
from/with an eligible school:
o A four-year undergraduate degree from a college, university or a registered nursing program; or
o A two-year associate or undergraduate degree from a community college, junior college or 
technical college or university; or
o A graduate degree or current enrollment in a graduate school degree program.

*Two Year example: Current Incentive period start date is January 6, 2026; customer must be 
enrolled or graduated within the PRIOR two years: January 6, 2024–January 5, 2026. Customer may 
also be enrolled or graduate within the CURRENT incentive period (January 6, 2026–February 2, 
2026).

•  Eligible Degree Status:
o Current enrollment in an undergraduate or graduate school degree program from an eligible school; 
or
o Have already obtained an eligible degree from an eligible school within two years (as defined 
above).
Updated Process: Eligibility verification requirements:
•  The customer MUST create an ID.me account and complete the verification process themselves. The 
QR Code on the left will take the customer to the ID.me+ shop page.
•  DO NOT use the dealer/dealer associate email address to “help” the customer create the account. 
ID.me will detect these accounts and they will be suspended and flagged as “potentially 
fraudulent”. This may also cause the customer to not be able to verify their identity through 
ID.me.
•  If the customer fails verification, creating another account WILL NOT solve the issue and will 
only further complicate the process. The car buyer should contact ID.me Member Support for 
assistance.
•  ID.me is unable to discuss customer account information with the dealer. The customer will need 
to contact ID.me directly for issues.
•  ID.me support can be reached by emailing help@id.me or via chat at 
https://help.id.me/hc/en-us/requests/new.
•  ID.me Support Team is available to the customer 24 hours a day, 7 days a week and is best 
equipped to handle issues involving ID.me registration and verification.

To qualify for financing customer must also:
1.  At contract signing, furnish verifiable proof of present employment or proof of future 
employment, which will begin within 120 days of credit approval, with a salary sufficient to cover 
ordinary living expenses and vehicle payments; and
2.  Be approved for credit, and finance “the Vehicle” through a participating Dealer and Toyota 
Financial Services (TFS). During the last 24 months, all obligations on your credit report must 
have been paid within 60 days of the due date, and your credit report must not show more than 
$1,000 in total charge-offs.
3.  To receive the College Rebate benefits, the signer or co-signer must meet all the College 
Rebate qualifications.

Program Compatibility
Program Compatibility
The Toyota College Rebate Program is compatible with other special/subvened programs when the 
special/subvened program parameters permit the compatibility (please refer to your subvened program 
announcement for more details).
• Retail: Compatible with all standard features except the Military Rebate Program, Global Finance 
Pilot Program and Lease- End Refinancing Program.
• Lease: Compatible with all standard features except the Military Rebate Program and Global 
Finance Pilot Program.
Please also Note:
• One rebate per transaction/contract.
• Rebates are only available on contracts that are booked with TFS.

 Maximum Terms 
Retail contracts: up to 84 Months*
Lease contracts: up to 60 Months*
 *Except where subvened offers are available, eligible tiers and terms apply. 

Eligible Tiers/ Program Rate
Tier 1+ through Tier 7*
*Except where subvened offers are available, eligible tiers and terms apply.
Eligible College Rebate Finance contracts for this program receive a Tier 1 rate/RCF (or better) if 
they qualify.

Dealer Participation
Dealer participation eligibility is driven by program rate type (standard or subvened and retail or lease). Please refer to the applicable rate letter for full participation eligibility details.

Minimum Reserve (Retail)/ Flat Fee (Lease)
See Minimum Reserve/Flat Fee schedules on rate letters and subvention announcements for further 
details.

New: Rebate Reimbursement
Rebate reimbursement for the College Rebate offer will be processed by TMNA (HQ):
1.  College Graduate Rebate MUST be selected in RouteOne (see RouteOne/eContracting Instructions 
below)
2.  Properly disclose the rebate on the Lease/Retail Agreement. The Rebate must be applied towards 
either Amount Due at Lease Signing or Capitalized Cost Reduction on a TFS lease agreement, or 
towards the down-payment on a TFS retail contract.
3.  Dealer submits the Incentive Application (IA) and RDR via Dealer Daily.
4. An eligible contract is booked by TFS.
5.  The retail date on the RDR and Contract date must be within the incentive period.
•  Reimbursements will be done through the iPlus system – via ACH or check (depending on what the 
dealer is signed up for).
•  Payments will be processed weekly and available to reconcile via Incentive Status Portal on 
Dealer Daily.
Note: Not selecting College Grad in RouteOne will result in non-payment.

Rebate Payment Inquiries/ Challenges/ ID.me
Direct payment inquiries to Toyota Incentive Support*:
•  Issues encountered on the rebate reimbursement should be directed to: 
toyota_incentive_support@toyota.com
•  1-800-825-3837
•  Monday – Friday, 8:00 am – 6:00 pm CST
Examples of challenges/Inquiries include:
•  Dealer followed reimbursement process but has not received payment.
•  Dealer is not clear why the reimbursement was rejected.
•  Dealer failed to select College Graduate in the “Subjective Program” field, and the
contract has booked.

Dealer must submit challenge to toyota_incentive_support@toyota.com with the following 
documentation:
•  Completed and signed Incentive Acknowledgement form
•  TFS contract/sales agreement showing the rebate applied to the sale
•  Vehicle registration/application for registration/MCO

ID.me:
•  ID.me only facilitates the account creation and verification process that is used to determine 
eligibility for payment.
•  The customer must agree to share data with Toyota.
•  ID.me is unable to discuss customer account information with the dealer. The customer will need 
to contact ID.me directly for issues.
•  ID.me support can be reached by:
o Emailing help@id.me or
o Via chat at https://help.id.me/hc/en-us/requests/new
•  24 hours a day, 7 days a week
•  ID.me is best equipped to handle issues involving ID.me registration and verification.


Toyota College Rebate-NAT

Toyota Financial Services (TFS), in partnership with Toyota Motor North America (TMNA), is pleased to announce
the Toyota Electrified Employee Program! This program is designed to provide Toyota dealer employees with an
extra incentive to take advantage of bZ and bZ4X models.
Program overview:
• Select electrified models for Toyota dealer employees
• Compatible/Stackable with Standard Cash and Subvention Cash
• Compatible/Stackable with Customer Cash on TFS Standard Retail/Lease Contracts Only

Maximum Terms
Retail contracts: up to 84 Months. Tiers 1+ through Tier 7*
Lease contracts: up to 60 Months. Tiers 1+ through Tier 7*
*Except where subvened offers are available, eligible tiers and terms apply

Eligible Dealers
All participating Toyota dealers serviced by a TFS Experience Center (EC) (SET dealers are excluded). 

Eligible Vehicles
Qualifying dealer employees can finance or lease any new, unused and unlicensed**
MY25 bZ4X and MY26 bZ (including demonstrators with 20,000 miles or less) that is
from dealer ground stock inventory at the time of purchase or lease, which must be during the program period.
**New and unlicensed, non-J carried in dealership ground stock inventory that are
sold and reported (RDR’d) to the ultimate consumer during the program period and registered with the appropriate state motor vehicle department.

Dealer Participation
Dealer participation eligibility is driven by program rate type (standard or subvened and retail or lease). Please refer to the applicable rate letter for full participation eligibility details. Compatibility
The Toyota Electrified Employee Program is redeemable on either Standard or Special (subvened) TFS Lease or Retail contracts and is stackable with other TMNA incentive offers except for VSPP offers (type sales code 02). In the event both Loyalty and Electrified Employee programs are being used, please enter the Electrified Employee code into the TFS Pre-Approval Certificate Number section of RouteOne.

Targeted Certificate Program

Eligible Vehicles
All New* Toyota vehicles, including untitled dealer demonstrators with 20,000 miles or less.
(Note: Toyota Certified Used Vehicle (TCUV) are not eligible for the Military Rebate Program)
*New and unlicensed non-J carried in dealership ground stock inventory that are sold and reported (RDR'd) to the ultimate consumer during the program period and registered with the appropriate state motor vehicle department.

Eligible Dealers
All participating Toyota dealers are eligible, excluding Toyota dealers in CAT and SET states and 
all Way360 dealers.

Customer Eligibility
Applicant or Co-Applicant must be:
•  Be credit approved by TFS.
•  In current active-duty status in the U.S. Military (Navy, Army, Air Force, Marines, National 
Guard, Coast Guard and active Reserve); OR
•  U.S. Military inactive reserves (i.e., Ready Reserves) that are part of the Individual Ready 
Reserve, Selected Reserve and Inactive National Guard; OR
•  An honorably discharged veteran of the U.S. Military within two calendar years of their 
discharge date; OR
•  A retired U.S. Military veteran, regardless of the date of separation from active service; 
OR
•  A spouse/surviving spouse and dependents of an eligible U.S. Military personnel (including Gold 
Star Family Members).
•  Goldstar family members are family members of a fallen hero(s) and are also considered as family 
members eligible for this program.

Updated Process: Eligibility verification requirements
•  The customer MUST create an ID.me account and complete the verification process themselves. The 
QR code on the left will take the customer to the ID.me + Toyota shop page.
•  DO NOT use the dealer/dealer associate email address to “help” the customer create the account. 
ID.me will detect these accounts and they will be suspended and flagged as “potentially 
fraudulent”. This may also cause the customer to not be able to verify their identity through 
ID.me.
•  If the customer fails verification, creating another account WILL NOT solve the issue and will 
only further complicate the process. The car buyer should contact ID.me Member Support for 
assistance.
•  ID.me is unable to discuss customer account information with the dealer. The customer will need 
to contact ID.me directly for issues.
•  ID.me support can be reached by emailing help@id.me or via chat at 
https://help.id.me/hc/en-us/requests/new
•  ID.me Support Team is available to the customer 24 hours a day, 7 days a week and is best 
equipped to handle issues involving ID.me registration and verification

Maximum Terms
Retail contracts: up to 84 Months* Lease contracts: up to 60 Months*

*Except where subvened offers are available, eligible tiers and terms apply.

Eligible Tiers

Tier 1+ through Tier 7*

*Except where subvened offers are available, eligible tiers and terms apply.

There is no minimum Tier application for this program (FICO score determines Tier for this 
program).


Dealer Participation
Dealer participation eligibility is driven by program rate type (standard or subvened and retail or 
lease). Please refer to the applicable rate letter for full participation eligibility details.


Minimum
Reserve (Retail) /
 Flat Fee (Lease) 
See Minimum Reserve/Flat Fee schedules on rate letters and subvention announcements for further 
details.

Program Compatibility
Program Compatibility
The Toyota Military Rebate Program is compatible with other special/subvened programs when the 
special/subvened program parameters permit the compatibility (please refer to your subvened program 
announcement for more details).

•  Retail: Compatible with all standard features except the College Rebate/Finance Program and 
Lease-End Refinancing Program.

•  Lease: Compatible with all standard features except the College Rebate/Finance Program.


Please also Note:
• One rebate per transaction/contract.
• Rebates are only available on contracts that are booked with TFS


New: Rebate Reimbursement
Rebate reimbursement for the Military Rebate offer will be processed by TMNA (HQ):
1.  Military Rebate MUST be selected in RouteOne (see RouteOne/eContracting Instructions below)
2.  Properly disclose the rebate on the Lease/Retail Agreement. The Toyota Rebate must be applied 
towards either Amount Due at Lease Signing or Capitalized Cost Reduction on a TFS lease agreement, 
or towards the down-payment on a TFS retail contract.
3.  Dealer submits the Incentive Application (IA) and RDR via Dealer Daily.
4. An eligible contract is booked by TFS.
5.  The retail date on the RDR and Contract date must be within the incentive period.
•  Reimbursements will be done through the iPlus system – via ACH or check (depending on what the 
dealer is signed up for).
•  Payments will be processed weekly and available to reconcile via Incentive Status Portal on 
Dealer Daily.

Note: Not selecting Military in RouteOne will result in non-payment.


Rebate Payment Inquiries/ Challenges/ ID.me
Direct payment inquiries to Toyota Incentive Support*:
•  Issues encountered on the rebate reimbursement should be directed to: 
toyota_incentive_support@toyota.com
•  1-800-825-3837
•  Monday – Friday, 8:00 am – 6:00 pm CST

Examples of challenges/Inquiries include:
•  Dealer followed reimbursement process but has not received payment.
•  Dealer is not clear why the reimbursement was rejected.
•  Dealer failed to select Military in the “Subjective Program” field, and the contract 
has
booked.

Dealer must submit challenge to toyota_incentive_support@toyota.com with the following 
documentation:
•  Completed and signed Incentive Acknowledgement form
•  TFS contract/sales agreement showing the rebate applied to the sale
•  Vehicle registration/application for registration/MCO

ID.me:
•  ID.me only facilitates the account creation and military verification process that is used to 
determine eligibility for payment.
•  The customer must agree to share data with Toyota.
•  ID.me is unable to discuss customer account information with the dealer. The customer will need 
to contact ID.me directly for issues.
•  ID.me support can be reached by:
o Emailing help@id.me or
o Via chat at https://help.id.me/hc/en-us/requests/new
•  24 hours a day, 7 days a week
•  ID.me is best equipped to handle issues involving ID.me registration and verification.

Toyota Military Rebate-NAT

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